Located in Freystrop, Pembrokeshire, we are a seeking passionate Customer Service Advisor to provide exceptional service to a growing customer base across Pembrokeshire and beyond.
Salary up to £22,450 depending on experience.
Monday to Friday 8.30am – 5pm Monday to Friday 8.30am – 5pm (Part time hours negotiable for suitable candidate)
Permanent, office based position
About the Role
We are looking for a Customer Service Advisor to work alongside the existing team (including the resident dogs).
- Resolving customer queries and ensuring customers are satisfied.
- Escalating problems to the technical team or other members of the office.
- Inputting, updating, and maintaining customer information on our online system.
- Providing information about new and existing products and services to customers.
- Processing payments, when necessary.
- Performing administrative tasks as assigned by a manager.
- Managing our Social Media accounts.
About You.
- You will have a background in customer service or sales administration
- Excellent verbal and written communication.
- Patience and the ability to remain calm in stressful situations.
- Excellent interpersonal skills.
- Attention to detail is essential
- Ability to manage own work load and prioritise.
- This company does not offer relocation support therefore you will live local to the office in Freystrop, Haverfordwest, Pembrokeshire.
- Own transport is essential due to limited public transport links
What’s in it for you…
- Salary up to £22,450 depending on experience.
Monday to Friday 8.30am – 5pm Monday to Friday 8.30am – 5pm (Part time working available for suitable candidate) - Office based, permanent position
- 28 days hols inc BH (pro rata for part time)
- Pension
- Company events
- Company pension
- Free parking
- Private medical insurance including dental
What to do next
Click the apply button below, upload your most recent, up to date CV highlighting relevant experience and why you would be a great fit for this role.
We look forward to hearing from you!
IND123
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We welcome applicants from all backgrounds to join our team.