Customer Service Representative | Lampeter
2 month FTC
THE COMPANY…
Our client is a Global Food Manufacturer seeking an experienced Customer Service Representative to join them on a fixed term basis for 2 months
THE ROLE…
- Obtain, verify accuracy and enter customer orders
- Liaise with Planning and confirm delivery dates with customers
- Your customer portfolio will consist of European and English language speaking customers
- Manage customer enquiries, resolve queries, source and provide information
- Integrate data systems and generate reports for reporting
- Work closely with Supply Chain Departments to provide daily support and absence cover when required
- Using Microsoft Excel on a daily basis, to track order progress and analyse data.
- Resolution of transport incidents
WORKING HOURS..
Usually Mon – Friday 8am – 4pm (with some flexibility)
WHAT YOU WILL NEED…
- Excellent organisational, communication and administrative skills
- Good secondary education or degree
- Experience in a Customer Service, Planning or Supply Chain
- Numerate and familiar with ERP systems
- Export experience would be advantageous
- Fluent in English and either Spanish, Italian or German languages (desirable)
BENEFITS…
- Work for a Well Established Global Company
- Salary: £21k pro rata p/a
- Full-time position working Monday – Friday
- Onsite parking
- Potential for the position to be extended
#sunnyjobs
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