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Customer Services Coordinator

WHO ARE THEY 

Our Global manufacturing client is looking for full time assistance in their supply chain coordination permanently to join their growing team. Fantastic opportunity to join a global leader in FMCG


THE ROLE

 
To ensure the efficient processing execution of the Customer Service & Transport scheduling workload whilst providing support to the Logistics Team. Focusing on OTIF, controlling transport costs & supporting Right First Time.

£22,700 plus 5% annual bonus!
 
KEY DUTIES

  • Liaise with the Supply Chain Manager to agree daily priorities/work streams.
  • Liaise with the Supply Chain Manager to agree products required and deadlines for transport.
  • Process requests for haulage to the suppliers right first time ensuring the most cost effective solution.
  • Identify, implement and carry out on-going reviews with transport suppliers for performance against the business needs in conjunction with the Supply Chain Manager
  • Maintain effective communication with the Sales team through the S&OP
  • Support the customer service functions in processing orders, arranging transport and liaising with customers as required by the Supply Chain Manager
  • Administrational duties within the department i.e. order processing/filing etc
WHY YOU WILL LOVE WORKING HERE 
  • You would be welcomed into a team with a great culture!
  • A well established local company
  • Great working environment in a beautiful location.
  • 5% annual bonus
  • Great pension scheme
  • Cycle to work scheme

ABOUT YOU
  • Self-motivated, consistently applies energy and enthusiasm to the job.
  • Has skills and knowledge to identify root causes of problems and able to assist to help reduce or eliminate them.
  • Sound judgment and able to make decisions.
  • Is able to plan priorities.
  • Able to work effectively under pressure in a demanding production environment.
  • Applies a “can do” attitude and challenges and supports the team to do the same.
  • Maintains effective working relationships with all team members.

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