Located in Freystrop, Pembrokeshire, we are a seeking passionate IT Support Technician to provide exceptional service to a growing customer base across Pembrokeshire and beyond.
Salary up to £27k depending on experience.
Monday to Friday 8.30am – 5pm (or 9am -5pm – flexible)
Office based position **NOT remote
About the Role
The IT Support Technician will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong customer service orientation.
- Install, configure, and maintain IT infrastructure including servers, switches, routers, and firewalls
- Provide customer service and technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve issues related to computer hardware, software, and networking
- Manage user accounts and permissions in various systems such Office 365
- Perform desktop support duties such as installing software applications and operating systems
- Collaborate with other IT team members to implement new technologies or upgrades
About You.
- You will have IT support experience ideally 1st or 2nd line support
- Microsoft 365 admin, exchange and identity (formerly known as Azure) experience essential
- Server hardware and software along with PC and laptop hardware experience
- Excellent customer service skills with the ability to communicate technical information to non-technical users
- **This company does not offer relocation support therefore you will live local to the office in Freystrop Haverfordwest, Pembrokeshire.
- Full UK driving licence and access to own transport is essential due to limited public transport links.
*You will be required to visit clients across West Wales once fully trained.
What’s in it for you…
- Salary up to £27k depending on experience.
- Monday to Friday 8.30am – 5pm (or 9am -5pm – flexible) 37.5 hours per week.
- Office based position **NOT remote
- 28 days hols including Bank holidays
- Pension
- Company events
- Company pension
- Free parking
- Private medical insurance including dental
What to do next
Click the apply button below, upload your most recent, up to date CV highlighting relevant experience and why you would be a great fit for this role.
We look forward to hearing from you!
**This company does not offer relocation support therefore you will live local to the office in Freystrop Haverfordwest, Pembrokeshire or be in the process of relocating close to the area
IND123
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We welcome applicants from all backgrounds to join our team.