Operations Administrator required to join a not-for-profit organisation in Carmarthen Town for a 3-month contract.
Bullet Points
- 3-month Fixed Term Contract
- Interviews to be held on 29th April 2002
- Welsh speakers encouraged to apply
- Onsite Parking
We are looking for a 3-month fixed term contract Operations Administrator to join a not-for-profit organisation in the lovely market town of Carmarthen.
A little about the role & duties as an Operations Administrator
- To answer and accurately record all contacts whether in person, in writing or on the telephone from residents, partners or stakeholders.
- To carry out Telephone Repair Surveys.
- To provide general housing, tenancy and maintenance advice to residents.
- To investigate complaints about the Associations services.
- To raise maintenance orders and inspection requests.
- To answer rent enquiries, provide advice and to record and receipt payments.
- To respond to Housing Benefit enquiries and related advice.
- To make recommendations on service improvements because of complaints.
- To support and actively encourage resident involvement.
- To provide administrative support to housing and maintenance staff as directed by the Operations Manager.
- To process and distribute all incoming mail appropriately.
What do you need to join them as an Operations Administrator?
- Experience of providing a high standard of quality service to customers
- Good organisational skills
- Ability to work as a team and on own initiative
- Ability to provide a professional and customer focused point of contact for customers, stakeholders, and partners
- Excellent communication skills
- Strong administrative skills
What’s in it for you.
- Pay rate tbc
- 3-month Fixed term Contract
- Based in the lovely Market town of Carmarthen for a none for profit organisation
- 34.5 working hours per week – Office hours 8:30 to 16:30 (16:00 on Fridays)
- Free (paid for) car parking
Contact me now on 01267610900 or email [email protected]
Closing date for applications 27 April 2022 – Interview will be held in Carmarthen on 29 April 2022
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