Sales Operations Administrator
Whitland
£25,000 p/a
WORKING HOURS..
Full Time 08.30 – 17.00 (Monday to Friday with an early finish of 2pm every other Friday).
THE ROLE…
- Sales Order Processing, ensuring accurate and timely sales order acknowledgments and customer communication.
- Updating sales reports
- Documentation for service/repair returns/replacements.
- Processing of Loan Orders and maintaining the loan stock database.
- Generating Quotations and Invoices.
- Dealing with enquiries via the phone and email.
- Dealing with enquiries generated from the website, marketing campaigns etc.
- Providing administrative support to the Sales Operations Manager, Sales Managers and Representatives.
- Maintain and update customer and distributor records.
- Liaising with other departments within the business to resolve customer issues.
- Providing a high level of customer service to both external and internal customers.
- Administration of the CRM system Salesforce
- Preparing Letters of Authorisation and other relevant documents for distributors.
WHAT YOU WILL NEED..
- Sales order processing experience
- Proven work experience as a Sales administrator or in a similar Sales support role.
- Experience of international trade and export/import procedures preferable.
- Experience in a customer facing role.
- Excellent knowledge of all Microsoft Office applications.
- Hands on experience with CRM (customer relationship management) and ERP software.
- Knowledge of international trade and export procedures and documentation is preferable (or willingness to undergo training in this area
- Personable and able to get on well with both customers and colleagues.
BENEFITS..
- Finish early every other Friday!
- Highly reputable company in the medical industry
- No weekend work!
#SunnyJobs
IND123