We are looking for a Trainee Neighbourhood Coach (maternity leave cover for 12 months) to join a none for profit organisation in the beautiful market town of Carmarthen.
The Trainee Neighbourhood Coach role will learn all aspects of Neighbourhood Coaching.
You will, with support, undertake the full range of neighbourhood coaching duties including letting, tenancy enforcement, rent arrears recovery, Anti-Social Behaviour and estate management.
12-month Fixed term contract (Maternity cover)
A little about the role & duties of the Trainee Neighbourhood Coach
- To build strong and productive relationships with all residents on your patch.
- To coach residents to be able to have a successful tenancy with us, to use their skills to contribute to their local community and to achieve their personal goals.
- To provide all aspects of our neighbourhood coaching service including allocations, lettings, tenancy enforcement, rent arrears recovery, anti-social behaviour, tenancy and estate management and resident involvement.
- To identify the skills and abilities that each resident has to offer and make connections between residents so that they can help each other out.
- To provide a flexible and agile service that is tailored to the needs and aspirations of each of the residents on your patch.
- You will be part of our neighbourhood coaching team –providing mutual support, assistance and cover to other members of the team and sharing your skills and experience with the team.
Main duties and responsibilities:
- To provide a responsive, efficient and effective generic neighbourhood coaching service tailored to the needs of individual residents.
- To ensure the service is provided in line with the Association’s policies and procedures, to achieve performance targets and keep to our service standards.
- Improve the organisations local knowledge and influence through developing new and maintaining existing networks and links with other agencies.
- To offer advice and support to residents, to assist them to access all organisations services, signpost to community services and ensure tenancy conditions are upheld
What do you need to join them as the new Trainee Neighbourhood Coach?
- Minimum of 2 years’ experience of working with the public
- Experience of dealing directly with vulnerable people
- Experience of managing a complex and challenging caseload.
- Experience of managing a busy workload
- Full current valid UK driving licence and a car available for work at all times which is insured for business use
Desirable - – An up-to-date knowledge and understanding of housing and homelessness legislation
- A qualification in Housing or similar related sector
- What is in it for you.
- Salary £25,006 per annum
- 34.5 working hours per week – Office hours 8:30 to 16:30 (16:00 on Fridays)
- 30 days annual leave (excluding bank holiday)
- Enhanced Pension scheme
- Annual cost of living awards (average 2% per annum)
- Free (paid for) car parking
- Corporate health plan
- Funded training and progression (supported CPD and professional fees)
Contact me now on 01267610900 or email [email protected]
Closing date for applications 10am 29 November.
Interviews to take place on Friday 3 December
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