Job Title: Visitor Services Assistant/Activities & Events Contributor
Location: Crymych, Pembrokeshire (You may occasionally work at other locations from time to time)
Job Type: 3 month FTC that could be extended!
Pay: £24,404 (£12.65 per hour)
Hours: Monday-Sunday 9:30am-5:30pm. A 45-hour work week with the possibility of flexible hours.
Job Description:
You’ll be central to creating a welcoming experience for all visitors, overseeing both reception and shop operations, and delivering a diverse program of activities, events, and school programs.
Responsibilities:
- Interpret the site and surrounding area for visitors through costumed interpretation, enhancing their enjoyment and understanding.
- Deliver high quality educational experiences for school groups and other visitors, ensuring learning and enjoyment through costumed interpretation.
- Handle all inquiries about the site, providing information on opening hours, directions, events, safety, and activities in person, by email, and over the phone.
- Manage bookings, including phone reservations and checking in online bookings.
- Boost sales by effectively selling merchandise and using your product knowledge.
- Manage daily till operations, including setup, cashing up, and accurate financial record-keeping.
- Oversee merchandise, from attractive displays to stock control, ordering, and sourcing new products with the Operations Manager and Visitor Services Manager.
Requirements:
- Proven experience in a customer facing role, ideally within retail, hospitality, or visitor attractions.
- Excellent communication skills, both written and verbal, for interacting with the public.
- Comfortable with basic computer tasks and able to quickly learn new systems, including online booking platforms.
- Experience with cash handling and a sharp eye for effective shop displays with strong attention to detail.
- A team player, willing to collaborate and also work effectively on your own initiative.
- Enthusiastic about working with school groups and children, and with a keen interest in history and the specific site’s prehistory.
We’re looking for a Visitor Services Assistant/Activities & Events Contributor to join our client’s team! If you’re interested, please email your CV to [email protected] We’d love to hear from you.
Applications are encouraged from all sectors of the community.
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